We understand things happen! Issues could occur while completing your virtual job tryout (VJT), often due to device or connection issues. Wanting a retake could stem from either of the reasons below:
- Non-Technical: Requesting an interview reset based on preference
- Technical: A technical issue occurred and impacted my responses
How to Request a Virtual Job Tryout Retake or Reset
If you fall into one of the reasons above, you may want to move forward with requesting a Virtual Job Tryout (VJT) retake. We here at HireVue are unable to reset or issue a retake for your virtual job tryout (VJT) directly, this request needs to be reviewed and processed by the company you are applying with.
For questions regarding the hiring process, waiting on an invitation, your application status, interview due date, background checks, or general inquiries on the role you will need to contact the company you are applying with directly. Having trouble looking your recruiters information? Check out this article for some tips.