We completely understand that unexpected circumstances can arise. If you find yourself needing more time or require an extension for any reason, we recommend reaching out directly to the company you've applied to, their HR or recruiting team will be best equipped to assist you with your request as they are the ones who set your due date.
It's important to note, that while HireVue provides the digital interviewing and assessment software utilized by the hiring company to streamline their hiring process, it's important to note that HireVue is not directly involved in the hiring or recruitment process itself. Because of this, we regret to inform you that the HireVue Support team members will be unable to extend or edit any expiration dates for your interview or assessment.
For questions regarding the hiring process, waiting on an invitation, your application status, interview due date, background checks, or general inquiries on the role you will need to contact the company you are applying with directly. Having trouble looking your recruiters information? Check out this article for some tips.