To ensure a smooth experience with the HireVue platform, please verify that your device meets the following requirements.
Supported Browsers
Hirevue supports these browser versions:
| Browser | Supported Versions | Requirements |
|---|---|---|
| Chrome | Current version & one previous version | JavaScript enabled |
| Firefox | Current version & one previous version | JavaScript enabled |
| Firefox ESR | 52.3 Extended Support Release | JavaScript enabled |
| Edge | Current version & one previous version | JavaScript enabled |
| Safari | Current version & one previous version | JavaScript enabled |
Supported Operating Systems
HireVue supports these operating systems with 1.2 GHz (or faster) processor and minimum memory required by the OS:
- Windows 10 or newer
- macOS X
- iOS 15 or newer (versions older than iOS 15 are not supported)
- Linux
Internet Connection
- Recommended speed: 3 Mbps or faster
- Test your connection speed here
Required Hardware Components
Mouse and Keyboard
What you need:
- Computer mouse (wireless or wired) or laptop touchpad
- Computer keyboard (wireless, wired, or laptop)
Why you need it:
- Mouse/touchpad to select areas and options on the screen
- Keyboard to type responses to questions and requested information
Troubleshooting Resources:
- Mouse, touchpad, and keyboard problems in Windows
- Apple wireless mouse, keyboard, or trackpad troubleshooting
Audio Equipment
What you need:
- Speakers or headphones (headphones recommended if you experience audio issues)
Why you need it:
- To listen to audio/video clips about the job or company
- To respond to multimedia questions in the assessment
Troubleshooting Resources:
Microphone
What you need:
- Internal or external computer microphone
Why you need it:
- To record audio and/or video responses with accompanying audio
Troubleshooting Resources:
- Fix microphone problems in Windows
- Control microphone access on Mac
- Change sound input settings on Mac
Video Player
What you need:
- Media player such as Windows Media Player, VLC, or QuickTime (typically pre-installed)
Why you need it:
- To view video presentations, questions, or other video elements
Troubleshooting Resources:
- Windows Media Player troubleshooting
- VLC Support Guide: Video Playback Issues
- Mac audio or video file playback issues
- Mobile device video troubleshooting
Webcam / Camera
What you need:
- Built-in or external webcam/camera
- Camera access enabled on your browser
Why you need it:
- To record video responses to assessment questions
Troubleshooting Resources:
Display Requirements
Minimum screen resolution: 1024 x 768 pixels
Why this matters:
- Lower resolutions may cause tables, text, and other content to display improperly
Adjusting display on iOS devices:
- Set Display Zoom to "Zoomed" to scale up the display
- Adjust text size in Settings > General > Accessibility > Larger Text